FAQs

Frequently Asked Questions

When researching manufacturing services for your business, we know that you have questions. To help, we’ve put together a comprehensive list of frequently asked questions and answers. We are happy to address any specific queries you might have – please schedule a meeting with our logistics experts for a no-obligation consultation tailored to your needs.

What do I need to get started?

  • Samples
  • Engineering drawings, material specifications, and a bill of materials
  • Annual as well as per shipment quantities
  • Delivery location
  • Unique standards, certifications, regulations, or testing requirements
  • Packaging details

Having most or all of the above information will help us quickly move your project to the next step, sourcing the ideal manufacturing facility.

Do you handle shipping?

We can quote “FOB foreign port” for customers that have their own freight forwarding, landed at the nearest domestic Customs warehouse for customers who have their own bonded trucking services, or to a physical address. ITI ships to any foreign port around the world.

How do you protect intellectual property, and how do you make sure a factory doesn’t knock off my product?

We recommend our clients get their product patented and their trademark registered through a reputable IP attorney.

In addition, we have our factory partners sign non-disclosure agreements in their language and under their laws, protecting your IP. Keep in mind, the factories we do business with do not manufacture their own products, they only manufacture on an OEM basis. Their success depends on your success. On top of that, our in-country staff have vetted each and every one of the factories we do business with, many of them have been with us for decades.In our experience, trade shows and the copying of products that are listed on popular internet sales platforms are by far the most common ways products are copied.

Is there a “rule of thumb” minimum order size for global contract manufacturing?

No, each situation is unique to our customer’s needs and the product design details. One of the many examples of how ITI brings value to its customers, is being able to quickly identify the right manufacturing facility for the right product and expected demand so they can quickly get their product into their customer’s hands.

How long until my order is completed and delivered?

Each situation is unique to our customer’s needs and the product design and commercialization needs. One of the many examples of how ITI brings value to its customers, is being able to quickly identify the right manufacturing facility given the lead-time constraints and commercialization expectations our customer has.

Can I visit the source factory?

Absolutely! We take pride in our manufacturing locations and love to host customer visits. We have customers that visit factories on a regular basis and other customers that have been doing business with us for decades but have never stepped foot in our manufacturing facilities.

Where do you manufacture?

We manufacture in various countries globally. Most of our clients are sourcing products manufactured in The Americas, Vietnam, China, S. Korea, Taiwan, and India. Our U.S.-based account management and sourcing team works with the client’s needs and expectations to offer the right factory location for the job.

Wanting Visibility, Predictability and Accountability for your next global manufacturing project?

ITI makes it easy to get started.

ITI Manufacturing
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